Privacy Policy

This is the privacy policy for Unified Window Glass Replacement Pty Ltd

Unified Window Glass Replacement is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

This Privacy Policy applies to all Personal Information collected by Unified Window Glass Replacement.

At Unified Window Glass Replacement, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, store and protect your Personal Information in accordance with the Privacy Act 1988 (Cth).

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act. The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

This Privacy Policy applies to all Personal Information collected by Unified Window Glass Replacement. Please read this Privacy Policy carefully. By using our website or services, you are deemed to have read and agreed to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

What is Personal Information?

Personal Information is information or an opinion about an identified individual, or an individual who is reasonably identifiable:

(a) whether the information or opinion is true or not; and

(b) whether the information or opinion is recorded in a material form or not.

Types of Personal Information Collected by Unified Window Glass Replacement

The types of Personal Information that we collect include your name, contact information, bank account details and credit card information.

We may also collect Personal Information from you when you:

(a) interact with us online, including when you visit our website or use our online services;

(b) interact with us offline, including when you contact us by phone, email or in person; or

(c) provide us with feedback.

How Unified Window Glass Replacement Collects Personal Information

We collect Personal Information from you in a variety of ways, including:

(a) when you interact with us online, including when you visit our website or use our online services;

(b) when you interact with us offline, including when you contact us by phone, email or in person;

(c) when you provide us with feedback; and

(d) when we collect information about you from third parties.

If you do not provide us with the Personal Information that we request, we may not be able to provide you with the services you require.

Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect Personal Information about you. A cookie is a small data file that is stored on your computer or mobile device. Cookies allow us to recognise your browser and track your interactions with our website.

You can disable cookies by changing the settings on your browser. However, if you disable cookies, you may not be able to access all of the features of our website.

Google Analytics

We use Google Analytics to collect information about your interactions with our website. Google Analytics uses cookies to collect and store information, such as the time you visited our website, the pages you viewed and the links you clicked on.

Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use the information collected by Google Analytics to improve our website and services.

You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On. For more information about how Google handles your personal data, go to Privacy Policy – Privacy & Terms – Google

Facebook Pixel

We use Facebook Pixel to collect information about your interactions with our website. Facebook Pixel uses cookies to collect and store information, such as the time you visited our website, the pages you viewed and the links you clicked on.

Facebook Pixel does not identify individual users or associate your IP address with any other data held by Facebook. We use the information collected by Facebook Pixel to improve our website and services.

You can opt out of Facebook Pixel by visiting the Facebook Opt-Out page.

How Unified Window Glass Replacement Uses and Discloses Personal Information

We may use and disclose your Personal Information for the following purposes:

(a) to provide you with the services that you have requested from us;

(b) to communicate with you, including to respond to your inquiries or feedback;

(c) for our internal business purposes, including for research and development;

(d) to comply with our legal obligations, including to comply with any court order or subpoena; and

(e) for any other purpose that you have consented to.

We may disclose your Personal Information to third parties for the following purposes:

(a) to provide you with the services that you have requested from us;

(b) to communicate with you, including to respond to your inquiries or feedback;

(c) for our internal business purposes, including for research and development;

(d) to comply with our legal obligations, including to comply with any court order or subpoena; and

(e) for any other purpose that you have consented to.

We may disclose your Personal Information to the following third parties:

(a) our service providers, including our website hosting providers, payment processors and IT service providers;

(b) law enforcement agencies, government agencies or courts; and

(c) any other third party that you have consented to.

How Unified Window Glass Replacement Secures Personal Information

We take reasonable steps to protect the Personal Information that we hold from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

However, no security system is perfect and we cannot guarantee the security of your Personal Information. Accordingly, we do not warrant the absolute security of any information transmitted to us. You should only access our website and online services using a secure browser.

Accessing, Correcting or Deleting Your Personal Information

You may request access to the Personal Information that we hold about you by contacting us at unifiedwindowglassreplacement@gmail.com. We will respond to your request within a reasonable period of time.

If you believe that any of the Personal Information that we hold about you is inaccurate, out of date, irrelevant or misleading, please contact us at unifiedwindowglassreplacement@gmail.com and we will take reasonable steps to correct the information.

You may also request that we delete the Personal Information that we hold about you by contacting us at privacy@unifiedwindowglassreplacement.com. We will respond to your request within a reasonable period of time.

Please note that there may be circumstances in which we are unable to provide you with access to or delete the Personal Information that we hold about you, including where the information is subject to legal privilege or other restrictions.

Changes to Our Privacy Policy

We may make changes to our Privacy Policy from time to time. We will notify you of any material changes to our Privacy Policy by posting the updated policy on our website or by contacting you directly. We encourage you to review our Privacy Policy regularly for any changes.

How to Contact Us

If you have any questions about our Privacy Policy, please contact us at privacy@unifiedwindowglassreplacement.com.